Terms & Conditions

Disclaimers of Warranties, Limitations on Liability and Web Streaming Rights Waiver

The use of our website and all content contained therein are provided "as is" and "as available" without any warranty of any kind.

While we do our best to maintain functionality of our website and web streaming of programs, we accept no responsibility for interruptions, failures, delays, errors or omissions of any kind despite where the problem may originate from or causes of any kind including but not limited to natural disasters, terrorism, hacking, viral attacks and internet or server crashes. At any time should you be dissatisfied with the web streaming programs service, please contact customer service at 1-800-221-9788 and we will calculate a pro-rated refund for the time period remaining on your web streaming license.

In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current. We do not make any representations with respect to the content contained on films we distribute. In no event shall A-V Discovery Ltd or any of their shareholders, directors, officers, employees or licensors be liable (jointly or severally) to you for personal inury or any special, incidental, indirect or consequential damages of any kind for whatever reason or issue which you may or may not encounter.

Intellectual Property

All titles are copyright protected. Duplication in whole or in part without written consent is prohibited and a violation of copyright laws.

Purchasers of Duplication Masters are provided a license to allow for duplication for specified use within the jurisdiction of their board, library, university, college or educational institution.

Information You Provide

Any information you provide in our forms including order forms is held in strict confidence. It is not shared or made available to any other organization or individual.

Credit Card Information

We do not store or retain credit card details. Any credit card payment details you provide are used for your payment and then discarded.

Public Performance Rights (PPR)

Public Performance Rights (PPR) are not required for any of our films.


Titles are available for preview through web streaming. To preview titles please call our customer service at 1-800-221-9788 with your list of titles and we will provide web streaming.
You may also email us your preview needs to avinfo@avdiscovery.com. We will contact you to confirm your preview needs and send a link for web streaming.


As all titles are available for preview online there are no refunds offered after purchase. We suggest previewing titles before purchased to determine suitability for your classroom, library or educational needs. Any items damaged in transit or found defective from 5 years after purchase are replaced at no charge.

Satisfaction Guarantee

Order in confidence. All films comes with a 5 year scratch and playability guarantee. Any title you purchase should it become unplayable up to 5 years after purchase for whatever reason will be replaced at no charge. As well all titles are available for preview online. To preview call customer service at 1-800-221-9788 with a list of titles. Previews are then made available to you.